CONTACT US
If you need some support urgently, please visit our emergency contact information page here.
If your query related to Occupational Health, please speak to your manager in the first instance. They can help you access support from Occupational Health by making a referral on the Occupational Health Portal.
Useful contacts
The Samaritans
NHS Urgent and Emergency Care
Employee Assistance Programme (EAP) – a free and confidential helpline staffed 24/7, 365 days a year
-
Visit Website
Username: lifestyle1234
Password: carefirst - Call 0800 015 5630
- or download the EAP app here
There are answers to most queries on the People Portal. You will need access to the intranet order view those pages.
If you do not have a JLR laptop, click here for instructions on how to sign in.
On the People Portal, you can find out about a range of health and wellbeing services, including:
- How to access Occupational Health support
- Eligibility for eye-test vouchers and how to claim them
- Requests for wellbeing support at a team event
- Driver permits and nominal roles
If you have a query about an Occupational Health referral or appointment, or task-specific medicals, please contact JLRteam@healthpartners.uk.com You can also find out more about Occupational Health here.
For all other queries, please raise a ticket by emailing HR Direct.