Employee Assistance Programme (EAP)
Your guide to the EAP service, providing support on a range of personal issues
Life’s a journey and every road has a few bumps. Buying a new home, illness, managing money, relationships, raising children – just a few of the events we experience, making the journey both exciting and challenging. Through the EAP, you can rest assured you have an expert team to help you plan for the highs and support you through the lows.
With the EAP, you have 24 hour personal assistance. At any time, day or night, you can talk in confidence to a qualified advisor or access helpful information and articles online.
Life can present many challenges – some you can anticipate, and some that are completely unexpected. Expert advisors, trained by Citizens Advice, can provide comprehensive answers and assistance on a wide range of issues which affect daily life.
The service is completely confidential and free of charge. The EAP can help you with:
- Managing money
- Legal issues
- Relationships
- Family life
- Moving house
- Work
- Retirement
- Family or personal crises
- Illness and injury
Contacting the EAP
Employee Assistance Programme (EAP)
The FREE helpline is available 24 hours a day, 365 days a year
Call 0800 015 5630
Or visit eap-carefirst.com and enter:
Username: lifestyle1234
Password: carefirst
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Aviva Wellbeing Library
The Wellbeing Library is an online library of useful content, hints and tips – including guides and tools. In the Wellbeing Library, you will find sections offering helpful support on all kinds of situations, from family and relationships, money or work, mental or physical health conditions. Whatever's on your mind, you can find information to help you deal with it.
